Last Updated: February 2026
NorCal Real Estate Group ("NorCal RE Group," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website norcalregroup.com, use our AI Property Analysis Tool, contact us, or otherwise interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and mailing address when you submit forms, request a property analysis, or contact us.
- Property Information: Property address, purchase price, down payment, investment timeline, and property type when you use our AI Property Investment Analysis Tool.
- Communication Data: Messages you send to us via contact forms, email, or SMS text messages.
- Technical Data: IP address, browser type, device information, and pages visited when you use our website.
2. How We Use Your Information
We use your information to:
- Provide AI-powered property investment analysis and deliver results to you via email.
- Contact you regarding your real estate inquiries, including by phone, email, and SMS text message.
- Qualify leads through conversational SMS messaging to better understand your needs and connect you with licensed agents.
- Send you follow-up communications, market updates, and property information you have requested.
- Improve our website, services, and user experience.
- Comply with legal obligations and protect our rights.
3. SMS and Text Messaging
By providing your phone number on our website (including through our Property Analysis Tool, Contact Us form, or other forms), you consent to receive transactional and promotional SMS text messages from NorCal RE Group. These messages may include:
- Follow-up questions about your property analysis or real estate goals.
- Responses to your inquiries and communication with our team.
- Information about properties, market updates, and agent availability.
Message Frequency: Message frequency varies based on your interaction with us. You may receive several messages per conversation or inquiry.
Opt-Out: You can opt out of SMS messages at any time by replying STOP, UNSUBSCRIBE, QUIT, or CANCEL to any message. After opting out, you will not receive further SMS from us unless you provide your number again.
Message and Data Rates: Standard message and data rates may apply from your mobile carrier.
Carrier Limitations: Carriers are not liable for delayed or undelivered messages.
We use third-party service providers (including Twilio) to deliver SMS messages. Your phone number and message content are processed in accordance with their privacy policies.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us (e.g., email delivery, SMS messaging, analytics) under strict confidentiality agreements.
- Licensed Agents: Real estate professionals within our brokerage to assist with your inquiries and transactions.
- Legal Requirements: When required by law, court order, or to protect our rights, safety, or property.
5. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by contacting us.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information.
- Correct or update inaccurate information.
- Request deletion of your information.
- Opt out of marketing communications (including SMS as described above).
To exercise these rights, contact us at info@norcalregroup.com.
8. Cookies and Analytics
We use cookies and similar technologies to improve website functionality and analyze usage. You can adjust your browser settings to limit or disable cookies.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when changes were last made. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
For questions about this Privacy Policy or our privacy practices, contact us:
NorCal Real Estate Group
7172 Regional St Ste 425, Dublin, CA 94568
Email: info@norcalregroup.com
Phone: (510) 400-2000
